We at Trains ‘n’ Railways are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the SafeBuy Code of Practice.

We collect information about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible. That information will only be shared with other parties that are involved in the fulfilment of your order. We do not send random marketing emails to personal email addresses (spam). Users can however sign up to receive our newsletter, they can also unsubscribe at any time.

The information we hold may include:
Your name
Address
Phone number
Email address
Credit/debit card details
Other information necessary for processing your order

This data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.

We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request.

We use cookies to track your behaviour on our site to assist us in tailoring your visit. You can disable cookies in your browser but some of our website functions may then be unavailable to you.

Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so.